AI Automation service

Let AI do the repetitive work — documents, data and calls

Reading, keying in, forwarding, reminding and chasing by phone are what eat most of a team's day. We design automated workflows with AI doing the work, connected to the systems you already use — replacing the inbound, outbound and back-office tasks repeated every day.

  • Read & summarise documents
  • Enter data into systems
  • Reminders & follow-up calls
  • Connect via API
Replacing the old way

From daily manual work to workflows that run themselves

AI handles the repetitive, step-by-step part. Important decisions can still require human approval.

Incoming documents
Manual

Read one by one, re-typed into systems

AI Automation

AI reads, extracts the key data and submits it for review

Customer messages
Manual

Admins reply channel by channel

AI Automation

AI replies on every channel from one inbox, escalates when needed

Follow-ups
Manual

Staff chase by phone and message

AI Automation

Automatic reminders and follow-up calls by rule

Hand-offs
Manual

Forwarded by email or chat, things slip

AI Automation

Work routed to the right owner automatically

Reporting
Manual

Figures gathered by hand

AI Automation

Data summarised and reported on schedule

What we deliver

Automations we build for you

Each workflow is designed from your real process and connected to what you already run — nothing to rip out.

Documents & forms

AI reads PDFs, forms and attachments, extracts what you need and checks completeness.

Data entry & sync

Pushes data into your CRM, accounting or operations system instead of re-typing it.

Replies on every channel

Answers LINE, website, Facebook and more from your knowledge base; escalates outside its scope.

Reminders & follow-up calls

Due dates, renewals, appointments or missing documents — by message, SMS or an AI phone call.

Routing & approvals

Sends work to the right owner, waits for approval where a person is needed, shows where things are stuck.

Quotes & sales documents

Creates quotations, bills and payment links from the data in your system.

Summaries & reports

Combines data from several sources into daily or monthly reports.

Connect your systems

API, webhook or MCP into the systems you use — or connectors we build for you.

Public and private sector

Less repetitive work in every department

Examples ready to automate, adapted to each organisation's rules.

Office buildings by the water in the cityPublic sector

Government, state enterprises & local authorities

  • Online requests: initial document checks and routing to the responsible unit
  • Automatic status updates to applicants
  • Fee payment and renewal reminders
  • Complaints summarised by category and area for management
  • Citizen questions answered in chat from regulations and notices
A shopfront stacked with goodsPrivate sector

Private businesses of every size

  • Orders taken in chat, with bills and payment links
  • Orders and stock synced across sales channels
  • Chasing receivables and open quotations
  • Screening job applications and HR documents
  • Morning sales summaries for management
Fully customised

Designed from your real process

We start with what takes the most time, then design workflows with people in control where it matters.

Two colleagues working together at a laptop

Your rules & chain of command

Steps, conditions and approvers follow your actual regulations and reporting lines.

People approve what matters

Anything affecting customers or money can wait for a human to approve.

Works with what you have

No system replacement — connect via API or we build the connector.

Every action logged

See what the AI or anyone did and when — ready for audit.

Your choice of AI model

Pick models by task and budget, with a monthly AI spending cap.

Can run in-house

On-premise deployment can be assessed for data that must stay inside.

How we work

Live in 4 steps

  1. 01

    Survey & pick a start

    Look at the real process and start where repetition costs the most.

  2. 02

    Design the workflow

    Steps, conditions, approval points and the data needed.

  3. 03

    Integrate & test

    Connect existing systems, test with real data and tune for accuracy.

  4. 04

    Run & expand

    Go live, track results, then move to the next process.

FAQ

Do we need to replace our systems?+

No. We connect via API or webhook. If a system has no way in, we assess building a connector.

What if the AI gets something wrong?+

Steps that affect customers or money can wait for human approval, and every action is logged for review.

Can we start small?+

Yes — we recommend starting with the single most repetitive task and expanding once you see results.

How much does it cost?+

It depends on the number of workflows, systems to connect and volume. We scope it for free.

Free consultation, designed around your organisation

Tell the Gramick House team what you need. We scope the work, timeline and cost for free and demo the real system — for government agencies, state enterprises and private companies.