No missed peak-hour callsRestaurants & multi-branch

Never miss a booking call, even in your busiest hour

Six to eight in the evening is when most people get in touch — and when nobody is free to answer. The AI takes table bookings, answers menu and promotion questions, hours and parking per branch, and sends the booking to the branch straight away.

Start free Talk to our team

Call the AI demo02-124-3855

The problems you're facing

Calls at peak hour

The busiest time for bookings is when every staff member is on the floor.

Double bookings across channels

Phone, LINE and Facebook bookings — the same table booked twice.

The same questions daily

Opening hours? Parking? Vegetarian menu? Events? Pets?

Branches don't match

Different hours and promotions per branch; staff answer for the wrong one.

How it works

From the first message or call to the end — the same four steps every time.

01
Calls and chats in one place
Restaurant number, LINE OA and website chat in one inbox.
02
AI books and answers
Date, time, party size, indoor/outdoor, special requests, plus menu, promotions and parking.
03
Confirms and sends to the branch
Read back for confirmation, then sent to the right branch by e-mail and in the system.
04
Passes on what needs a person
Events, buy-outs or complaints go to the branch manager with context.

Sample conversation

An example of how the conversation flows. In real use, the facts and prices the AI gives come from that business's own knowledge base.

Inbound call · 6:40 p.m.

Can I book a table for 6 tonight at 7:30, Ari branch?

Ari branch has availability tonight. Indoor or outdoor?

Indoor. Is there parking?

There's a car park behind the restaurant for about 10 cars. May I have your name and phone for the booking?

Prae, 092-333-1111. One small child too.

Booked: indoor, 6 guests, 7:30 p.m., Ari branch — we'll have a high chair ready.

After the conversation, the system carries on

Nobody types up a summary, nobody has to remember who to pass it to.

Conversation summary

Ari branch, tonight 19:30, 6 guests indoor, high chair requested.

Captured data

Name: Prae
Phone: 092-333-1111
Branch: Ari
Booking: 19:30 · 6 · indoor

Sends the booking to the Ari branch
Shows in the branch inbox
Saves the customer to the CRM

Talks in many languages

Set the AI's main language, and when a customer starts speaking another one, the AI switches for the whole sentence — covering the main groups of tourists and foreign customers contacting businesses in Thailand.

สวัสดีค่ะ

Quality varies by language — test with your real conversations before going live, and keep transfer-to-staff available.

What the AI does for you

Every peak-hour call answered

Many calls at once — staff never leave a table for the phone.

Per-branch information

Hours, menu, promotions and parking answered correctly for each branch.

Complete booking details

Name, phone, party size, time and requests in one format across channels.

Confirmation calls

Outbound campaigns confirm large bookings ahead to cut no-shows.

Complaints to the manager

Unhappy customers are escalated immediately with a summary.

What to prepare

Answers are only as good as the information you give. This is enough to go live; add more any time.

1Hours for each branch and holidays
2Menu and prices, incl. vegetarian and kids' options
3Booking rules, capacity and hold time
4Parking, directions and pet policy
5Events, buy-outs and deposits

Modules often used together

CRM, payments and SMS are free on every plan; add-ons come with a 14-day free trial. All share data with the inbox and phone calls.

Customer CRM
Point of Sale (POS)
SMS

See all features

What you can measure

Real data from the system, not numbers we predict for you.

Peak-hour calls and the share answered
AI bookings by branch and channel
Most-asked questions per branch
Escalations to managers and response time

Questions this business asks

Can several branches share one number?+

Either way: one central number where the AI asks which branch, or a number per branch with its own AI. Plans and quota are shared across the organisation.

Can it connect to our booking system?+

If it has an API, our team can assess it. Otherwise the AI sends complete bookings for the branch to enter.

We change promotions often — is that hard?+

Edit the knowledge base once; phone and every chat channel use it immediately.