Everything AgenticOS does
AI that answers chats and calls, closes sales and looks after customers for your team — how each part works, who it fits and how it beats the old way.
Every call and every chat answered
without more work for your team
Answers your phone, day and night
The AI picks up your business number, answers questions, books slots and hands over to a person when needed — no missed calls, nobody on hold.
Customers aren't waiting for you — they just message the next shop
The same questions, a hundred a day. Missed when the shop is busy, unanswered at night. Every pending message is a customer opening a competitor's chat. AgenticOS picks up from the first second, answers from your shop's real data, and closes the sale in one chat.
Answers while the customer is still there
Message any hour, get an answer then — no waiting for the shop to open or an admin to be free.
Answers from real data, not guesses
AgenticOS answers only from the knowledge you provide, in your brand's voice. What it doesn't know, it says it doesn't know.
Closes in chat — no sending customers away
Checks stock, creates the bill, sends a payment link, logs the customer — the customer never leaves the chat.
Knows when to call a human
For things that need a person to decide, AgenticOS hands off with a conversation summary — the customer doesn't repeat themselves.
Calls and chats, in one system
The AI answers calls and chats first, your team steps in when needed — customers and your business knowledge live in one place, no app switching.
AI that answers and makes calls for your team
Connect your business number. The AI speaks natural Thai, answers from your knowledge base, collects the details you need during the call, and summarises every call.
- Takes inbound calls and runs outbound campaigns from a list
- Listen live and type guidance to the AI mid-call
- Transfers to a person when the caller asks
- Summary, caller mood and collected details on every call
Every channel, answered from one inbox
Connect the channels you already use. Chats from everywhere land in one inbox; the AI answers first and your team can join any time.
- Saved replies, one click to insert, sorted by how often they're used
- AI drafts replies and summarises conversations for your team
- Assign chats to teammates or split them by department
- Reply on every channel from one screen
The knowledge base the AI answers from
Teach the AI your business with documents, website links or text you type. It answers only from what you taught it — in chat and on calls.
- PDF, Word and text files, plus whole-website import
- Shows which document each answer came from
- Warns when a new document contradicts what's already there
- Edit once — chat and phone use it straight away
Remember every customer
Chats link to the customer record on their own — by LINE account, phone number or the pre-chat form — so your team knows who they're talking to and what they asked before.
- One record per customer, with duplicates merged
- Tag customers and keep notes on each one
- Every conversation and deal on a single timeline
- Search, filter, and import contacts from CSV
Track every case — nobody slips through
See at a glance which chats are open, which are waiting for your team and which are closed, with team numbers you can check any time.
- Clear statuses: open · waiting for team · closed
- Alerts when a customer waits longer than your limit
- Team metrics: first-response time, workload and satisfaction score
- Internal notes your customers never see
An AI assistant beside the inbox
Ask in plain language what needs doing today. The assistant reads the inbox and proposes next steps — nothing happens until you confirm.
- Summarises open work and customers waiting too long
- Answers questions about your team's chats
- Proposes assign, tag or close — one tap to confirm
- Condenses long conversations into a few lines
The deeper it goes, the sharper it answers
AgenticOS isn't a jack-of-all-trades bot that answers everything vaguely. Each business sets the AI up for its real work: answer from your data, collect what your team needs, and hand to a person what a person should handle.
Bill ฿390 · payment link sentOnline shops
Color, size, what's left — answered from real stock, then creates the bill and sends a payment link in chat.
Table booked · 19:00 · 4 peopleRestaurants
Menu, opening hours, table booking, pre-orders — answered before the customer leaves home.
Booked · Sat 10:00Clinics & beauty
Book slots, ask course prices, check availability — anything about symptoms or treatment is handed to staff right away, never self-diagnosed.
Deposit QR ฿1,000 sentHotels, resorts & stays
Room availability, rates, amenities — books the room and sends a deposit QR; unpaid holds are released automatically.
Lead sent to salesReal estate & housing projects
Qualifies buyers for your sales team — budget, location, size — books a site visit and hands the summary to a sales rep.
Service booked · Sat 9:00Car showrooms & service centers
Service bookings, maintenance reminders, test drives — calls customers when service is due and answers promotions from real data.
Lead saved · call back tomorrowTutoring schools & courses
Courses, schedules, fees, how to enrol — calls back people who left a number and collects every student detail.
Handed to a licensed agentInsurance & financial services
Renewal reminders, document follow-ups, booking time with an agent — product advice always goes to a licensed person.
Visit booked · tomorrow 14:00Repairs, installation & home services
Air-con, solar, cleaning — takes the job, asks about the problem and address, and books a visit, even for late-night calls.
Photos from Unsplash
A traditional phone team vs AgenticOS
It doesn't replace your whole team — it takes the repetitive work, so people can handle what really needs a person.
| Traditional phone team |  AgenticOS | |
|---|---|---|
| When it answers | Staff shifts only; nobody after hours | Calls and chats answered day and night, every day |
| Cost | Salary, benefits and training per person | Start free; monthly plan, voice minutes paid as used |
| Simultaneous calls | As many as staff free at that moment | 5 lines per number; add numbers as you grow |
| Busy hours | Callers queue; some hang up | Every free line answers at once — no waiting for staff |
| Languages | Whatever your staff speak | Thai and many other languages, matching the caller |
| Answer accuracy | Varies by person and experience | Same knowledge base on every call; never invents prices |
| After the call | Staff take notes by hand; things get missed | Conversation summary and customer details, automatically |
| Bookings | Written into a calendar by hand | Booked into the system during the call |
| When a person is needed | Staff already on the line | Handed over with a summary; the caller never repeats |
| Getting started | Hiring and training take weeks | Add your business info and try it right away — no hardware |
What changes when AI helps answer
No missed calls after hours
Nights, holidays or when your team is busy — the AI answers every call, so customers don't have to call back.
Costs you can control
No extra hires for busy periods. Pay for what you use and watch usage any time in the app.
Your team does higher-value work
The AI handles the repeat questions; your team closes sales, looks after key customers and complex cases.
Every call is on record
Each call has a summary and the details the customer gave — searchable, so anyone on the team can pick it up.
The same answer every time
Prices, promotions and terms answered exactly as you set them; anything unknown is said plainly and handed to a person.
Grow without building a new team
Add numbers, chat channels or new branches — on the same system.
Turn on only what you need
Every plan includes the standard modules free: omnichannel inbox, Voice Agent, customer CRM and knowledge base. Add-ons start with a 14-day free trial — pay only for the ones you use.
Inventory฿290/mo
Manage products, variants (color/size), stock, and prices with images.
Customer CRMFree
Keep customer data, history, and a full cross-channel timeline.
Sales / Quotes฿390/mo
Drag-and-drop deal pipeline and quotes generated right in the system.
Point of Sale (POS)฿490/mo
Sell in-store with automatic, real-time stock deduction.
PaymentsFree
Create PromptPay links and QR codes — get paid straight from chat.
SMSFree
Reach customers who don't open chat — text anyone, anywhere.
Room booking฿590/mo
Rooms, availability and reservations — the AI checks availability, holds the room and takes the deposit in chat.
Customer CRM, payments and SMS are free on every plan · add-ons from ฿290/month with a 14-day free trial · Business includes 2 add-ons free, Enterprise all of them.
Have an existing system you'd like connected? Tell us about it — the AgenticOS team builds on to your scope. Chat with our team on LINE
Tonight, let AgenticOS watch your chats
Start free, forever, no credit card. If you get stuck anywhere, our team helps set up the system and load your knowledge base.
All prices exclude VAT (7%) · Voice and SMS top up separately so you pay only for what you use.