AI Call & Chat Agent
that speaks Thai and supports many languages
An AI assistant that answers calls, calls customers back and replies to chats 24/7 — it understands, answers naturally, and sums up each customer for you on the spot. Built for call centres, sales and appointments.
Call the AI now02-124-3855Free · 24/7 · no sign-up
Talks in many languages
Set the AI's main language, and when a customer starts speaking another one, the AI switches for the whole sentence — covering the main groups of tourists and foreign customers contacting businesses in Thailand.
Quality varies by language — test with your real conversations before going live, and keep transfer-to-staff available.
Every call and every chat answered
without more work for your team
Answers your phone, day and night
The AI picks up your business number, answers questions, books slots and hands over to a person when needed — no missed calls, nobody on hold.
Customers aren't waiting for you — they just message the next shop
The same questions, a hundred a day. Missed when the shop is busy, unanswered at night. Every pending message is a customer opening a competitor's chat. AgenticOS picks up from the first second, answers from your shop's real data, and closes the sale in one chat.
Answers while the customer is still there
Message any hour, get an answer then — no waiting for the shop to open or an admin to be free.
Answers from real data, not guesses
AgenticOS answers only from the knowledge you provide, in your brand's voice. What it doesn't know, it says it doesn't know.
Closes in chat — no sending customers away
Checks stock, creates the bill, sends a payment link, logs the customer — the customer never leaves the chat.
Knows when to call a human
For things that need a person to decide, AgenticOS hands off with a conversation summary — the customer doesn't repeat themselves.
Calls and chats, in one system
The AI answers calls and chats first, your team steps in when needed — customers and your business knowledge live in one place, no app switching.
AI that answers and makes calls for your team
Connect your business number. The AI speaks natural Thai, answers from your knowledge base, collects the details you need during the call, and summarises every call.
- Takes inbound calls and runs outbound campaigns from a list
- Listen live and type guidance to the AI mid-call
- Transfers to a person when the caller asks
- Summary, caller mood and collected details on every call
Every channel, answered from one inbox
Connect the channels you already use. Chats from everywhere land in one inbox; the AI answers first and your team can join any time.
- Saved replies, one click to insert, sorted by how often they're used
- AI drafts replies and summarises conversations for your team
- Assign chats to teammates or split them by department
- Reply on every channel from one screen
The knowledge base the AI answers from
Teach the AI your business with documents, website links or text you type. It answers only from what you taught it — in chat and on calls.
- PDF, Word and text files, plus whole-website import
- Shows which document each answer came from
- Warns when a new document contradicts what's already there
- Edit once — chat and phone use it straight away
Remember every customer
Chats link to the customer record on their own — by LINE account, phone number or the pre-chat form — so your team knows who they're talking to and what they asked before.
- One record per customer, with duplicates merged
- Tag customers and keep notes on each one
- Every conversation and deal on a single timeline
- Search, filter, and import contacts from CSV
Track every case — nobody slips through
See at a glance which chats are open, which are waiting for your team and which are closed, with team numbers you can check any time.
- Clear statuses: open · waiting for team · closed
- Alerts when a customer waits longer than your limit
- Team metrics: first-response time, workload and satisfaction score
- Internal notes your customers never see
An AI assistant beside the inbox
Ask in plain language what needs doing today. The assistant reads the inbox and proposes next steps — nothing happens until you confirm.
- Summarises open work and customers waiting too long
- Answers questions about your team's chats
- Proposes assign, tag or close — one tap to confirm
- Condenses long conversations into a few lines
The deeper it goes, the sharper it answers
AgenticOS isn't a jack-of-all-trades bot that answers everything vaguely. Each business sets the AI up for its real work: answer from your data, collect what your team needs, and hand to a person what a person should handle.
Bill ฿390 · payment link sentOnline shops
Color, size, what's left — answered from real stock, then creates the bill and sends a payment link in chat.
Table booked · 19:00 · 4 peopleRestaurants
Menu, opening hours, table booking, pre-orders — answered before the customer leaves home.
Booked · Sat 10:00Clinics & beauty
Book slots, ask course prices, check availability — anything about symptoms or treatment is handed to staff right away, never self-diagnosed.
Deposit QR ฿1,000 sentHotels, resorts & stays
Room availability, rates, amenities — books the room and sends a deposit QR; unpaid holds are released automatically.
Lead sent to salesReal estate & housing projects
Qualifies buyers for your sales team — budget, location, size — books a site visit and hands the summary to a sales rep.
Service booked · Sat 9:00Car showrooms & service centers
Service bookings, maintenance reminders, test drives — calls customers when service is due and answers promotions from real data.
Lead saved · call back tomorrowTutoring schools & courses
Courses, schedules, fees, how to enrol — calls back people who left a number and collects every student detail.
Handed to a licensed agentInsurance & financial services
Renewal reminders, document follow-ups, booking time with an agent — product advice always goes to a licensed person.
Visit booked · tomorrow 14:00Repairs, installation & home services
Air-con, solar, cleaning — takes the job, asks about the problem and address, and books a visit, even for late-night calls.
Photos from Unsplash
A traditional phone team vs AgenticOS
It doesn't replace your whole team — it takes the repetitive work, so people can handle what really needs a person.
| Traditional phone team |  AgenticOS | |
|---|---|---|
| When it answers | Staff shifts only; nobody after hours | Calls and chats answered day and night, every day |
| Cost | Salary, benefits and training per person | Start free; monthly plan, voice minutes paid as used |
| Simultaneous calls | As many as staff free at that moment | 5 lines per number; add numbers as you grow |
| Busy hours | Callers queue; some hang up | Every free line answers at once — no waiting for staff |
| Languages | Whatever your staff speak | Thai and many other languages, matching the caller |
| Answer accuracy | Varies by person and experience | Same knowledge base on every call; never invents prices |
| After the call | Staff take notes by hand; things get missed | Conversation summary and customer details, automatically |
| Bookings | Written into a calendar by hand | Booked into the system during the call |
| When a person is needed | Staff already on the line | Handed over with a summary; the caller never repeats |
| Getting started | Hiring and training take weeks | Add your business info and try it right away — no hardware |
What changes when AI helps answer
No missed calls after hours
Nights, holidays or when your team is busy — the AI answers every call, so customers don't have to call back.
Costs you can control
No extra hires for busy periods. Pay for what you use and watch usage any time in the app.
Your team does higher-value work
The AI handles the repeat questions; your team closes sales, looks after key customers and complex cases.
Every call is on record
Each call has a summary and the details the customer gave — searchable, so anyone on the team can pick it up.
The same answer every time
Prices, promotions and terms answered exactly as you set them; anything unknown is said plainly and handed to a person.
Grow without building a new team
Add numbers, chat channels or new branches — on the same system.
How it works in your business
Every business answers calls and chats differently. Pick the closest one to see how the AI works in real life, what to prepare and what you can measure.
Bookings after hoursHotels & accommodationLearn more
Automatic appointmentsClinics & healthcareLearn more
Close sales in chatOnline shops & e-commerceLearn more
Lead qualificationReal estate & projectsLearn more
Right department, first timeFactories & B2B wholesaleLearn more
No missed peak-hour callsRestaurants & multi-branchLearn more
Repair requests & schedulingService, installation & repairLearn more
Parcel tracking answersLogistics & warehousingLearn moreTurn on only what you need
Every plan includes the standard modules free: omnichannel inbox, Voice Agent, customer CRM and knowledge base. Add-ons start with a 14-day free trial — pay only for the ones you use.
Inventory฿290/mo
Manage products, variants (color/size), stock, and prices with images.
Customer CRMFree
Keep customer data, history, and a full cross-channel timeline.
Sales / Quotes฿390/mo
Drag-and-drop deal pipeline and quotes generated right in the system.
Point of Sale (POS)฿490/mo
Sell in-store with automatic, real-time stock deduction.
PaymentsFree
Create PromptPay links and QR codes — get paid straight from chat.
SMSFree
Reach customers who don't open chat — text anyone, anywhere.
Room booking฿590/mo
Rooms, availability and reservations — the AI checks availability, holds the room and takes the deposit in chat.
Customer CRM, payments and SMS are free on every plan · add-ons from ฿290/month with a 14-day free trial · Business includes 2 add-ons free, Enterprise all of them.
Have an existing system you'd like connected? Tell us about it — the AgenticOS team builds on to your scope. Chat with our team on LINE
Pick the right size, pay for what you use
Prices exclude VAT · Annual = pay 10 months, use 12 · In-plan voice minutes are for trial; real usage tops up as a separate voice pack.
- Voice minutes (trial)20
- AI chat messages500
- Team users1
For: getting started and trying the system
- Voice minutes (trial)20
- AI chat messages1,500
- Team users1
For: small solo shops
- Voice minutes (trial)30
- AI chat messages5,000
- Team users3
For: shops with a support team
- Voice minutes (trial)60
- AI chat messages20,000
- Team users10
For: businesses scaling their team
- Voice minutes (trial)100
- AI chat messages100,000
- Team users30
- Free add-ons2
For: large teams, many branches
- Voice minutes (trial)300
- AI chat messages300,000
- Team usersUnlimited
- Free add-onsAll
Chat beyond quota added by contract
* starting price · Chat beyond 300,000 by contract · adjusts to scope + internal integration billed separately
1 message = 1 piece of AI work
The “AI chat messages” in each plan count only the times the AI does work. Messages your customers send, and replies your team types themselves, are not counted. The allowance resets on the 1st of every month; unused messages do not roll over.
- ✓The AI answers a customer in chat (LINE · website · Facebook) — 1 answer = 1
- ✓The AI decides to hand off to your team and tells the customer — 1
- ✓Your team asks the AI to draft a reply, summarise a chat or suggest an answer — 1 each
- ✓Answers from the in-app AI assistant and knowledge-base questions — 1 per answer
- ✓Background AI work: tagging conversation topics (about once per customer per day) · the wrap-up message the AI writes to a customer who went quiet · checking a new document against your knowledge base for contradictions
- –Messages your customers send
- –Replies your team types themselves
- –Fixed messages that use no AI, such as short reminder nudges and satisfaction surveys
- –Uploading documents into the knowledge base (indexing)
- –Phone calls — billed separately as voice minutes
- •100 customers ask 5 questions each and the AI answers them all = 500 messages
- •Growth includes 20,000 a month; use 22,000 → 2,000 over × ฿0.05 = ฿100 (+VAT)
- •On a paid plan you choose what happens at the limit: keep answering and pay the overage, or stop
- •On the free plan, after 500 messages the AI pauses until next month — chats still reach your inbox for your team
Live usage is in Settings → Plan, and you are alerted before the allowance runs out.
Free on every plan
- AI Assistant
- Knowledge base
- Customer CRM
- LINE OA connect
- Omnichannel inbox
- Payments (PromptPay QR)
- SMS (pay per message)
- Voice Agent
Add-ons — 14-day free trial
| Module | Monthly | Yearly |
|---|---|---|
| Inventory | ฿290 | ฿2,900 |
| Website | ฿290 | ฿2,900 |
| Sales / Quotes | ฿390 | ฿3,900 |
| Point of Sale (POS) | ฿490 | ฿4,900 |
| Room booking | ฿590 | ฿5,900 |
| Marketing Suite | ฿590 | ฿5,900 |
| Lead Hunter | ฿990 | ฿9,900 |
- • Business includes 2 add-ons free · Enterprise includes them all
- • 14-day free trial, then paid from your account credit each cycle
- • Cancel any time — kept until the paid period ends
- • Add-ons need Starter or above · prices exclude VAT · yearly = 10 months
Seats can be added on Starter / Growth / Business · Micro is single-user · Enterprise is unlimited
Prices exclude VAT 7% (added at payment) · plans are billed per cycle, renewal by reminder (no auto-charge) · add-ons, after their trial, renew from your prepaid account credit each cycle — cancel any time before · downgrades/cancellations take effect at period end, used periods are non-refundable · the free plan never expires.
Read the full cancellation & refund policy →Voice & SMS packs — pay only for what you use
Voice minutes and SMS are separate from the plan fee. Don't use them, don't pay for them. Buy more anytime — the more you buy, the lower the unit price.
Voice minute packs
Minutes stack on top of that cycle's plan quota
| Pack | Price | avg / min |
|---|---|---|
| 100 min | ฿490 | ฿4.90 |
| 500 min | ฿2,350 | ฿4.70 |
| 1,000 min | ฿4,500 | ฿4.50 |
| 2,000 min | ฿8,600 | ฿4.30 |
| 3,000 min | ฿12,600 | ฿4.20 |
SMS message packs
Shown when the SMS module is on · priced near cost for reach
| Pack | Price | avg / msg |
|---|---|---|
| 500 msgs | ฿210 | ฿0.42 |
| 1,000 msgs | ฿400 | ฿0.40 |
| 3,000 msgs | ฿1,140 | ฿0.38 |
| 5,000 msgs | ฿1,800 | ฿0.36 |
| 10,000 msgs | ฿3,500 | ฿0.35 |
Overage rates — pay only for the overage
Paid plans can go over: you pay only for the overage (buying a pack up front is always cheaper). The free plan cannot — when its monthly allowance runs out, wait for the next cycle or upgrade.
Go live in 4 steps
No code, no waiting on IT. Follow these steps and the AI is ready to answer your customers.
- 1Sign up free
Create an account with your email — no credit card — and name your business.
- 2Teach the AI your business
Upload documents, products, prices and policies, or add your website link. The AI answers only from this knowledge base.
- 3Connect your channels
Connect LINE OA, Facebook Messenger or add the chat to your website. Want it to take calls too? Add a phone number or a call-from-web button.
- 4Test, then go live
Try questions yourself before customers see it, choose which topics go to your team, then switch it on.
- Start with the questions you get mostPrices, opening hours, payment, delivery or booking — these few topics cover most chats.
- Write clear facts“Free delivery on orders over ฿500” beats “we have free delivery deals”. Clear numbers and conditions mean the AI never has to guess.
- Decide what a person must handleClaims, refunds or medical symptoms — the AI hands these to your team with a summary, so the customer never repeats themselves.
- Update as soon as things changeNew prices, promotions or a holiday closure — edit the knowledge base once and every channel answers with the latest.
- In week one, read what the AI handed offChats the AI couldn't answer are your list of missing information. Add it, and the AI handles that topic from then on.
Questions customers ask most
AgenticOS is an AI that answers chats and takes calls for you 24/7, answers from your business's real data, then closes the sale in one chat — checking stock, creating the bill, sending a payment link, uniting LINE, your website, and Facebook in one inbox.
AgenticOS answers only from the knowledge base you provide. For anything without data, it says there's no data and hands off to an admin — no guessing, no invented prices, no invented promos.
AgenticOS tells the customer plainly that it's handing off to staff, then sends the conversation and a summary to your inbox. The customer doesn't repeat themselves, and you can jump in right where it left off.
No. You upload documents, product lists, and shop policies, and the system builds the knowledge base for you. The rest is connecting LINE or Facebook, then trying a chat.
A normal chatbot follows a preset script. AgenticOS understands context, answers from your business knowledge base, and takes real action — checking stock, building quotes, and issuing payment links — all in one conversation.
One for every piece of AI work — answering a customer once, drafting a reply for your team once, summarising a chat once. Messages your customers send, replies your team types and fixed non-AI messages are not counted. The allowance resets every month; see “How AI chat messages are counted” in the pricing section.
The free plan never expires and needs no credit card: 500 AI chat messages a month, 20 trial voice minutes and 1 user(s). Once a month’s allowance is used up the AI stops answering until the next cycle — or upgrade and carry on straight away.
In-plan voice minutes are for trials; real usage tops up as a separate voice pack, from ฿4.90/min, dropping to ฿4.20/min on larger packs. Businesses that don't use voice never pay for it.
LINE Official Account, web chat on your own site, and Facebook Messenger — all unified in a single inbox.
Yes — add user seats at ฿350/person/month on Starter, Growth, and Business plans. Enterprise includes unlimited users.
Businesses where customers ask or call a lot and the work repeats — answering questions, bookings, appointments, follow-ups. For example online shops, restaurants, clinics and beauty, hotels and stays, real estate, car showrooms and service centers, tutoring schools, insurance and financial services, and repairs or home services — from solo shops to multi-branch. Not on the list? Tell us what you do.
Enterprises, multi-branch chains, and public sector
Multi-branch networks, dealer networks, or millions of messages a month — priced by real volume: monthly platform fee + pre-agreed message volume + integration work. Our team designs and quotes per project.
Tonight, let AgenticOS watch your chats
Start free, forever, no credit card. If you get stuck anywhere, our team helps set up the system and load your knowledge base.
All prices exclude VAT (7%) · Voice and SMS top up separately so you pay only for what you use.